Chivshyx
Chivshyx
Last updated: November 2024
By accessing and using the Chivshyx website (Chivshyx.world) and services, you agree to be bound by these Terms and Conditions. If you disagree with any part of these terms, please do not use our website or services.
Chivshyx provides custom embroidery services, including but not limited to:
Initial consultations are provided to discuss project details, materials, design, timeline, and pricing. Consultations may be conducted in-person, via phone, or video call as agreed upon.
Once a project is agreed upon, a non-refundable deposit of 50% of the total project cost is required to secure your booking and commence work. The remaining balance is due upon project completion before item collection or delivery.
If you need to cancel your project after work has commenced, the deposit is non-refundable as materials will have been purchased and time invested. Projects cancelled before work begins may be eligible for a partial refund, minus any materials already purchased.
Project completion timelines are estimates provided in good faith. While we strive to meet all agreed-upon deadlines, complex projects may occasionally require additional time. We will notify you promptly of any delays and provide updated timelines.
We will provide guidance on material selection, but final material choices must be approved by you before work begins. Once approved and purchased, materials cannot be changed without potential additional costs.
Design mockups or sketches will be provided for your approval before embroidery work begins. Any changes requested after approval and commencement of work may incur additional charges and extend project timelines.
All custom designs created for your project remain your property for the specific commissioned piece. However, we retain the right to photograph completed work for portfolio and promotional purposes unless otherwise agreed in writing.
All prices are quoted in US Dollars (USD). Payment methods accepted include:
Full payment must be received before completed items are released for collection or delivery.
We take pride in the quality of our work and ensure all pieces meet high standards of craftsmanship. If you are not satisfied with the finished product, please notify us within 7 days of collection. We will assess the issue and work with you to resolve any legitimate concerns.
Detailed care instructions will be provided with all completed items. Proper care is essential to maintain the quality and appearance of embroidered pieces. We are not responsible for damage resulting from improper care or cleaning.
If you provide items (such as clothing or fabric) for embroidery:
You must have the legal right to use any designs, logos, or artwork you provide for embroidery. You warrant that your use of such designs does not infringe on any third-party intellectual property rights.
Unless otherwise agreed in writing, we reserve the right to photograph and display completed work in our portfolio, website, and marketing materials.
To the maximum extent permitted by law, Chivshyx shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our services or website. Our total liability shall not exceed the amount paid for the specific service in question.
We shall not be held liable for any failure or delay in performing our obligations due to circumstances beyond our reasonable control, including but not limited to natural disasters, pandemic, government restrictions, or supplier delays.
In the event of any dispute arising from these terms or our services, both parties agree to first attempt to resolve the matter through good faith negotiation. If resolution cannot be reached, disputes shall be governed by the laws of Kentucky, United States.
Your use of our website and services is also governed by our Privacy Policy. Please review our Privacy Policy to understand how we collect, use, and protect your information.
You agree not to:
While we strive to ensure all information on our website is accurate and up-to-date, we make no warranties about the completeness, reliability, or accuracy of the information provided.
Our website may contain links to third-party websites. We are not responsible for the content, privacy policies, or practices of these external sites. Your use of third-party websites is at your own risk.
We reserve the right to modify these Terms and Conditions at any time. Changes will be posted on this page with an updated revision date. Your continued use of our website and services after changes are posted constitutes acceptance of the modified terms.
If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
These Terms and Conditions, together with our Privacy Policy and any written agreements for specific projects, constitute the entire agreement between you and Chivshyx.
If you have any questions about these Terms and Conditions, please contact us:
Chivshyx
140 W Jefferson St
Louisville, KY 40202
United States
Email: info@chivshyx.world
Phone: +1 502 585 4627